Terms & Conditions

Acceptance

By accessing and/or using the services offered via this website, you agree to be bound by the terms and conditions of use as set out in this policy.  Beadpalace can at any time modify any of the terms and such modification will supersede and replace any previous terms.  The amended terms will be made available on the website.  Each time you access the website and/or use the services offered via the website, you agree to be bound by these terms.



Content of the website

Whilst every care is taken to provide accurate information on our website, human error is possible and monitor settings differ.

Items may show a slight variation to catalogue images.

Prices listed in our catalogue and on our site are subject to change without prior notice.

Items are subject to availability.

Beadpalace reserves the right at any time to change or discontinue without notice, any aspect or feature of the website and any information or content on the website.

All photo's are the property of Beadpalace and may not be used without our written permission.



Orders and delivery

After selecting the product/s you wish to purchase and submitting your order to Beadpalace, you will be given the opportunity to review the entire transaction and correct any mistakes, before electing whether to cancel the order or to proceed.

By selecting to submit the order you are deemed to have submitted an offer to purchase the product/s selected by you and the order cannot be withdrawn by you unless expressly agreed to by Beadpalace.

Beadpalace reserves the right to refuse any orders from any person without having to give a reason.

A confirmation order will be send to you once we receive your order.

After processing of the order, a final pro-forma invoice will be send to you, including postage fees.

Delivery times are estimates only and we are NOT liable for any late deliveries.

Nor are we liable for any lost or damaged parcels.  It will be your responsibility to claim from the appropriate company when a package goes missing.

We also do NOT track parcels.  After we've send you your tracking number, it is your responsibility to track the parcel and contact the appropriate company if you have a problem.



Payment

The only forms of acceptable payment are by electronic transfer or direct deposit.

In all cases, ownership of goods will transfer to the purchaser on presentation of a valid receipt and/or proof of payment.

Purchases will only be despatched after we've received payment.



Payment reversal

If you make a payment into our account by mistake, you will have two choices.

You can leave the amount in our account and we will add the amount as credit on your account for use when you next place an order.

Or if you wish to have the money returned to you, you will have to contact your bank and ask them to do a payment reversal.  They will then contact us and enquiry if we agree to the reversal.  We will agree.  The money will then be reversed back into your bank account by your bank.  All the costs involved will be for your account.

In either of the above cases you first have to contact us and send proof of payment.  We won't agree to a payment reversal by the bank or add the amount as credit to your account if we haven't received the proof of payment from you.

Please note:  Due to problems in the past we WILL NOT transfer the money to your account.  The only way is a payment reversal by your bank.



Company Information

Beadpalace

HPV Building

Shop No 2

Munt Street

Fochville

2515

Tel:  018-771-3276

E-mail:  admin@beadpalace.co.za



Returns

To qualify for a credit or exchange, you need to contact us within 48 hours of you receiving your parcel.  We will then send you a Credit Memo to complete.  This credit memo should be returned to us together with your invoice as well as the products you wish to return.

All items should be in their original packaging and unopened.

All returns, except faulty or broken items, will carry a 15% handling fee.

Postage will be for your account.

We do NOT give cash back.  ONLY credit or exchange.

If you receive a broken or wrong item, the above should also be followed.

No handling fee is charged on broken or wrong items.

NO CREDIT or EXCHANGE will be considered after 48 hours of you receiving your parcel.



Privacy and Security

Please refer to the privacy policy of this website which sets out our policy regarding privacy and security.



Copyright

All the pages and/or images are the property of Beadpalace.

No pages/images may be copied to the internet or other catalogs without our written permission.



External links

External links may be provided for your convenience, but they are beyond our control and no representation is made as to their content.

Use or reliance on any external links provided are at your own risk.

When visiting external links you must refer to that external terms and conditions of use.

No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of Beadpalace.



Unlawful use

You shall not use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexualy orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify Beadpalace against any loss, liability, damage or expense of whatever nature which Beadpalace or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any message or material as aforesaid.



Limitation of Liability

Beadpalace will not be liable for any failure and/or unavailability of the website for any reason whatever and/or the failure/delay by any third party service provider to render any services which are necessary to ensure the availability of the website.

You hereby indemnify Beadpalace, it's owners and workers against any loss, liability, damage (whether direct or consequential) or expense of any nature whatsoever which may be suffered by you or any third party as a result of or which may be attributable directly or indirectly to your access and use of the website and/or any information contained on or via the website and/or your use of the products.



Use of the website

By accessing the website, you warrand and represent to Beadpalace that you are legally entitled to make use of information and purchase the products made available via the website.



 

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